Technical Support

Welcome to our Technical Support page. If you encounter any issues while using our service, please contact us through the following methods. 1. Contact Information Email: aifeimoco@gmail.com We will reply to your email as soon as possible, usually within 24 hours on weekdays. 2. Frequently Asked Questions 1. How to create an AI pet appearance? - Enter the app and click the "Create Appearance" feature - Upload your pet photos - Wait for AI processing to complete 2. How to generate wallpapers and stickers? - First, you need to create a pet appearance - After the appearance is successfully created, you can choose to generate static wallpapers, live wallpapers, static stickers, or live stickers - Select themes and styles according to the prompts 3. How to get points? - New users can receive first-time registration bonus points - You can get VIP points by purchasing VIP membership - You can get regular points by recharging 4. How are points consumed? - Creating an appearance consumes points - Generating wallpapers and stickers consumes points - Different features consume different amounts of points 5. What are the privileges of VIP membership? - VIP members can get VIP points - VIP points can be used for all features - VIP members enjoy priority technical support 6. How to delete an account? - Find the "Delete Account" option in app settings - After confirming deletion, your account and all data will be soft deleted - Deleted accounts cannot be recovered, please operate with caution 3. Problem Reporting If you encounter the following issues while using our service, please contact us promptly: - App crashes or cannot be used normally - Feature abnormalities or not meeting expectations - Abnormal point deductions - Account security issues - Other technical issues 4. Suggestions and Feedback We highly value your suggestions and feedback. Your input will help us improve our products and services. Please send your thoughts to us via email. 5. Service Hours Our technical support service hours are: - Weekdays: Monday to Friday 9:00-18:00 - Weekends and holidays: We will reply as soon as possible, but there may be delays Thank you for using our service!